Support Center

Need Help?

We're here to help you get the most out of Tutorld. Whether you have questions about features, need technical assistance, or want to report an issue, our support team is ready to assist.

⏱️ Response Time: We aim to respond to all inquiries within 24 hours during business days.

Contact Us

For any questions, issues, or support requests, please reach out to our team:

support@tutorld.com

Frequently Asked Questions

How do I get started with Tutorld?

Simply download the app from the App Store or Google Play, create your account, and start your learning journey with our AI tutor.

What features are available in the free version?

The free version includes basic AI tutoring, limited voice interactions, and access to core learning materials.

How do I upgrade to a premium subscription?

You can upgrade through the app's settings or contact our support team for assistance with billing questions.

Is my data secure?

Yes, we take privacy and security seriously. All data is encrypted and we comply with GDPR and other privacy regulations. See our Privacy Policy for details.

Having trouble with voice features?

Ensure you have granted microphone permissions in your device settings. If issues persist, try restarting the app or contact support.

Before contacting support: Please check our Terms of Service and Privacy Policy for detailed information about our services. Most common questions are answered there.