Tutorld ("we", "us", "our") operates a mobile application and related services that may include artificial intelligence features, voice and video communication, text messaging, audio processing, and data analysis (collectively, the "Service").
This Privacy Policy explains how information is collected, used, processed, stored, shared, and otherwise handled when you use the Service.
By using the Service, you acknowledge and consent to the practices described below.
1. Categories of Data We Collect
We may collect and process a broad range of data, including but not limited to:
1.1 Personal and Account Data
- Name, username, email address, phone number
- Account identifiers and authentication data
- Subscription and payment status (processed by third parties)
1.2 Communication Data (VERY IMPORTANT FOR AI / CALLS)
When you interact with AI or other users, we may collect and process:
- Voice recordings
- Audio streams
- Call metadata (duration, timestamps, participants)
- Transcripts generated from speech or text
- Messages, prompts, responses, and conversation history
This data may be processed in real time or stored, depending on functionality.
1.3 AI and Generated Data
- User prompts and inputs
- AI-generated responses
- Derived insights, summaries, scores, or analytics
- Training, evaluation, or improvement signals (where permitted by law)
1.4 Automatically Collected Data
- Device identifiers
- IP address, region, language
- Usage events, interactions, feature engagement
- Crash logs, diagnostics, performance data
1.5 Third-Party Data
- App Store / Google Play subscription information
- Analytics and attribution data
- Data from service providers or partners
2. How We Use Data
We may use collected data for any lawful business purpose, including:
- Providing and operating AI-powered features
- Processing voice, audio, and text interactions
- Improving AI models, algorithms, and system performance
- Personalizing learning and user experience
- Analytics, research, and product development
- Security, fraud prevention, and abuse detection
- Customer support and communication
- Legal compliance and enforcement
- Business operations, reporting, and monetization
3. Sharing and Disclosure
We may share data with:
- Cloud infrastructure providers
- AI and speech processing providers
- Analytics, monitoring, and logging services
- Payment processors and subscription platforms
- Affiliates, contractors, and business partners
- Authorities where required by law
Data may be transferred and processed internationally, subject to safeguards required by applicable laws (including GDPR).
4. Data Retention
We retain data as long as reasonably necessary to:
- Provide and improve the Service
- Fulfill contractual and legal obligations
- Resolve disputes and enforce agreements
Retention periods vary depending on data type and purpose.
5. User Rights (GDPR & CCPA)
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent (where applicable)
California residents may have additional rights under the CCPA, including the right to know and delete personal information.
Requests can be submitted via:
6. Children's Privacy
The Service is not intended for children under 13 (or under 16 where required). We do not knowingly collect personal data from children.
7. Security
We apply reasonable technical and organizational safeguards. However, no system is fully secure, and absolute security cannot be guaranteed.
8. Changes
We may update this Privacy Policy at any time. Continued use of the Service constitutes acceptance of updates.